The FliesDirect Guarantee
All FliesDirect merchandise carries a no risk 48 hour review and return policy. Our customer satisfaction is guaranteed. In order to receive a full
refund or trade allowance you must notify us within 48 hours of receiving the product by telephone or e-mail that you will be returning an item. All returned items must be new and not used and in the original packaging.
Shipping Rates
National shipping to the lower 48 United State carried through UPS ground or USPS at one flat rate of $5.00.
UPS next day and 2nd day air delivery services available for additional costs.
International Orders
International orders are shipped at a flat rate of $15.00 via FedEx Air service.
Returns
Every item in our catalog and on our web site comes with FliesDirects 100% satisfaction guarantee. If you are not completely satisfied with your order when it arrives, well refund your money or exchange any item.
Simply send us an email with the details of your return. Please send the package to our US based Outlet at the address below.
For your protection, please insure the package for its full value. CODs are not accepted.
Send Returns and Exchanges to
FliesDirect Returns
17218 W 70th St
Kansas City – Shawnee Mission, KS 66217
If we made a mistake on your order, your return surface shipping will be reimbursed.
Original shipping charges will be charged for all Returned & Exchanged items plus any item returned
after the 48 hour grace period without noticfication will be charged a re-stocking fee of 15%.
